Store Policies

Payment Methods
Returning Merchandise
Price and/or Description Changes
Privacy Policy
Indemnification

Payment Methods

We accept the following payment methods:

  • Credit Cards: American Express, Discover, MasterCard and Visa

When you use a credit card to place an order, the billing address you provide must match the billing address that is on file with the financial institution that issued the credit card. If a credit card authorization fails, we reserve the right to cancel your order without notifying you.

Irene’s Bakery cannot work out credit card problems with your financial institution if a credit card is declined. It is your responsibility, as a consumer, to settle credit card problems with the issuing institution, then place the order again when the problem is resolved.

Returning Merchandise 
You can return most new, unopened items within 30 days of delivery for a full refund WITH APPROVAL. Unless otherwise noted, the refund will be for the full value of the returned items. Shipping and handling fees will not be refunded.

To initiate a return, you must first obtain a Return number. To begin, please contact us first. Then return the items, in their original product packaging.

Credit for the returned items is applied to the credit card that was used to make the purchase. Returns will be applied to the purchasing credit card within 5 of receipt.

Price and/or Description Changes 
All prices, pictures, and descriptions on this website are subject to change. We maintain no responsibility for inadvertent errors. Please contact us within 30 days regarding price or promotion discrepancies.

When you place your order with us, you agree to the price and terms indicated on this website. Price differences related to future or past prices in our store or any other store are not refundable.

Privacy Policy  

Information We Collect

When you place an order with us, we ask you to provide your name, shipping and billing address, telephone number, email address, credit card information and so on. We also maintain a record of your product purchases.

Our primary goal in obtaining this information is to provide you with a smooth, customized shopping experience, as quickly and easily as possible. We may also use it to improve your overall shopping experience, including:

– Improving the content on our website – We may use cookies to find out which parts of our sites are visited most often and how easy our websites are to use.
– Enhancing your online shopping experience – We may use your information to recognize you and welcome you when you visit this site.
– Sending marketing and promotional information – If you wish, you may choose to receive product news and promotions. Outside of the order process, you will not receive any communication from us without your authorization. We do not sell your contact information or provide it to third parties.

In general, you can visit most of our website without telling us who you are or revealing any contact information about yourself. We may track the Internet domain address from which people visit us and analyze this data for preferences, trends and statistics, but individual users will remain anonymous, unless you voluntarily tell us who you are.

Editing, Updating, Correcting, and Deleting Your Information
We want to communicate with you only if you want to hear from us. To achieve this, we only communicate with you as needed to process your orders.

If you need to update or correct your email address, mailing address, or other contact information with us, please log into your account  using the name and password you entered at checkout.

To change your preferences for newsletters and other marketing information (if any) you receive from our manufacturers, log into your account using the name and password you entered at checkout. Select Newsletter Subscriptions, then identify and save your communication preferences.

Indemnification 
You agree to indemnify, defend, and hold harmless Irene’s Bakery, its affiliates, officers, directors, employees, consultants, and agents from any and all claims, liability (including product liability), damages, and/or costs (including, but not limited to, attorneys’ fees) that arise from your use of any of Irene’s Bakery’s products or services.

Errors on Our Site

Prices and availability of products are subject to change without notice. Errors will be corrected where and when discovered. Irene’s Bakery reserves the right to revoke any stated offer, cancel orders, and to correct any errors, inaccuracies or omissions in any stated offer or price, including after an order has been submitted and whether or not the order has been confirmed and your payment processed.

If your payment has already been processed for the purchase when your order is cancelled, Irene’s Bakery will issue a credit to the payment method used in the amount of the charge. Individual bank policies will dictate when this amount is credited to your account.

If you are not fully satisfied with your purchase, you may return it in accordance with Irene’s Bakery’s Return Policy.